DCCA NEWS RELEASE: Hawaii consumers can recover full value of unused Radioshack gift cards

Posted on Dec 3, 2015 in Latest Department News, Newsroom, Office of the Governor Press Releases

HONOLULU – The State of Hawaii Office of Consumer Protection has announced that holders of gift cards purchased from the former retailer RadioShack can now file claims seeking to recover the unused balance on their cards.

Consumers who have unused RadioShack gift cards with a balance can go to the website oldradioshackgiftcards.com to read about the claims process and obtain a claim form which they can submit electronically or by mail.

The claims process is part of a settlement agreement previously approved in the U.S. Bankruptcy court in Wilmington, Delaware and supported by 24 states and the District of Columbia.

Stephen Levins, Executive Director of the State of Hawaii Office of Consumer Protection said, “Just because a company files for bankruptcy doesn’t necessarily mean that its consumers will be left out in the cold. Our participation in this matter has helped to ensure that Hawaii consumers who purchased RadioShack gift cards will be able to redeem them for full value”.

All claims will be reviewed according to the court approved plan and settlement which established the RSH Liquidating Trust and authorized it to review and approve claims in accordance with the court’s orders.

Under the Court’s order, the Trust will treat as a priority claim and pay one hundred percent of the balance on the cards to consumers holding gift cards that were purchased (by either the holder of the card or by the person who gave the card as a gift) from RadioShack, the RadioShack website or any of its authorized sellers.

Also, pursuant to the Court’s order, cards acquired in any other way will NOT be treated as a priority claims and those claimants will at most receive a small percentage of the balance of the card and may not receive any payment.

The deadline for filing claims is December 2, 2016. Consumers from other states are also eligible to file proofs of claim.

The Office of Consumer Protection also cautions consumers that no one associated with this settlement will contact them to ask for personal or financial information or to request any payment. Consumers asked for such information or payment should say no to those requests.

Participating in the settlement with Hawaii were the following: Tennessee, Pennsylvania, Oregon, Arizona, Arkansas, Florida, Georgia, Texas, Illinois, Indiana, Maine, Maryland, Massachusetts, Missouri, Nevada, New Hampshire, New York, North Dakota, Ohio, Rhode Island, Virginia, Washington and the District of Columbia.

To view more information about the claims process and obtain a claims form, please visit the State of Hawaii Office of Consumer Protection’s website at http://cca.hawaii.gov/ocp/ and use the links to review pertinent information related to the refund process, including the Proof of Claim Form and Frequently Asked Questions.

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Media Contact:

Shelly Kunishige

Multimedia Education Specialist

Department of Commerce and Consumer Affairs

Email: [email protected]

Office: (808) 587-6735

Cell: (808) 286-9626